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Apa saja Faktor Penentu Loyalitas Pelanggan ?

‘Pelanggan adalah raja’, begitulah peribahasa yang sering Anda dengar dalam membangun bisnis. Peribahasa ini ada benarnya karena bisnis Anda tidak akan bisa bertahan tanpa kehadiran pelanggan. Itulah pentingnya menjaga loyalitas pelanggan selain mencari pelanggan baru untuk bisnis Anda.

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